Help & Frequently Asked Questions
Find answers about Noudeal bookings, vouchers, gift cards, payments, refunds, cancellations, resident rates and customer support.
1. Booking With Noudeal
Browse offers across Stays, Daycation, Activities, Restaurants and Spa. Choose your dates and guest numbers, proceed to checkout, and complete payment. Once verified, your digital voucher is issued with full partner check-in instructions.
2. Mauritius Resident Verification
Noudeal special rates are exclusive to Mauritian citizens, residents, and work-permit holders. Please present your valid Mauritian National Identity Card or Residence/Work Permit upon arrival at the hotel or activity venue.
3. Payment Methods & Security
We accept local and international Visa and Mastercard, MCB Juice, and bank transfers. All card payments are secured via 3D Secure verification.
4. Cyclone Protocol
In case of Cyclone Class II, you can postpone without penalty before 12:00 noon on your booking date. During Cyclone Class III and IV, bookings are automatically cancelled and 100% credited to your account.
Frequently Asked Questions
Still Have Questions?
Our Port Louis support desk is ready to help with your reservation.